FAQ

Everything you wanted to know about Club J but were afraid to ask!

Q:  May I purchase additional wines?
A:Yes! For a limited period after shipment, we give wine club members a 25% discount on reorders of select wines in that club shipment. We encourage you to try your new club shipment wines as soon as possible so you can reorder your favorites at significant savings. Many of the club wines are limited in production, so don't wait to re-order!

Q:  As a Club J member, do I receive discounts on additional wine purchases?
A:  Yes! Club J is a tiered membership program which offers different discounts to different club membership levels. J Signature members receive 10% off one to eleven bottles and 20% off a case or more purchase. J Experience members receive 15% off one to eleven bottles and 25% off a case or more purchase. J Elegance and J Luxe members enjoy a 25% discount on all additional wine purchases.

Q:  Are there any special events for Club J members?
A:   Of course! We hold several events a year exclusive to Club J members. Please visit our events page on the website to see what is coming up!

Q:  When are the shipments sent to me?
A:   The wines are shipped out in the months of March, May, September, and November. Club J does not ship during periods of extreme weather and we will hold your shipments until suitable weather conditions are present. These dates are subject to change.

Q:  Where can my wine shipments be sent?
A:   A business address is preferred, as there is always an adult to sign for the wine. Please see our policies page for the most updated list of states we can ship to. Direct shipping laws are changing quickly and we make every attempt to ship to as many states as legally possible.

Q:  Whom do I contact if I have questions about Club J?
A:   You may contact us at clubj@jwine.com or Club J Team at 707.431.5479 and we will be happy to answer your questions.

Q:  Can I cancel my membership?
A:  You may cancel without penalty any time after accepting a minimum of two Club J Shipments for Signature, Experience, Elegance, and Luxe. Just email us at clubj@jwine.com and we will cancel your membership.